Streak Companion for iOS

Support

Quick answers for local data, reminders, widgets, and your one-time Pro unlock.

Email admin@yian.app

Data and backup

Where is my data stored?

Streak Companion stores streaks, check-ins, counts, reminders, and preferences locally on your device. There are no accounts and no Streak Companion cloud sync. Apple or device backups may include the app's local data, depending on your settings.

How do I erase local app data?

Remove individual streak content using the controls available in the app. To erase all local Streak Companion data from the device, delete the app from iOS. Backup copies may remain until you delete the applicable backup or it expires.

Before reinstalling: deleting or reinstalling Streak Companion can permanently remove its local data. Because the app has no account or cloud sync, we cannot recover lost streak data. Do not reinstall as a troubleshooting step unless you accept that risk or have confirmed an appropriate device backup.

Pro purchase

How do I restore Pro?

Use Restore Purchases in Streak Companion while signed in to the Apple Account that made the original purchase. Pro is a one-time unlock and can be restored on devices using the Apple Account that originally purchased it.

How do I request a refund?

Apple processes App Store payments and decides refund eligibility. Request a refund through Apple's Report a Problem service or review Apple's billing support.

Reminders

Why am I not receiving notifications?

  1. Confirm the reminder is enabled and its time is correct in Streak Companion.
  2. Open iOS Settings and allow notifications for Streak Companion.
  3. Check Focus modes, Scheduled Summary, and other iOS notification settings.
  4. Confirm the device's date, time, and time zone are correct.
  5. Restart the app and your device, then test the reminder again.

Reminder notifications are scheduled locally and may show up to three unfinished streak names.

Widgets

Why is my widget missing or out of date?

Widgets require Streak Companion Pro. After unlocking Pro, open the app at least once, then add the Streak Companion widget from the iOS widget gallery. If a widget looks stale, open Streak Companion to refresh its data, confirm the streak still exists, and restart the device if needed. iOS controls the exact widget refresh schedule, so updates may not be immediate.

Languages

Streak Companion supports English, Spanish, Korean, and Japanese.

Contact support

Email admin@yian.app. To help us investigate, include:

  • Streak Companion app version
  • iOS version
  • Device model
  • Steps that reproduce the problem
  • Optional screenshots, if they help explain the issue

Please do not email passwords, payment-card details, health information, or other sensitive personal information.